What are Novalya plans and their limits?
What are Novalya plans and their limits?
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Your offer and rights during the transition
Legacy subscriptions and the new per-slot offers have different terms. Check your full offer name, billing period, quantity and terms in your subscription. Updating this documentation does not change your subscription.
The new Starter / Pro / Business model provides these amounts, nominally identical in euros and US dollars:
Tier | Per slot per month | Per slot per year | Messages per account / month | Pipelines per account | Maximum purchased slots |
|---|---|---|---|---|---|
Starter | 19 | 180 | 300 | 5 | 5 |
Pro | 29 | 276 | 500 | 10 | 10 |
Business | 39 | 372 | 700 | 15 | 15 |
This table applies only if you subscribe to this new per-slot offer. It does not mean that your existing subscription has been migrated. The offer actually shown when you subscribe determines the applicable terms.
For this new model, the base amount is the unit price for the billing period × purchased slots, followed by any discounts, prorated amounts, credits and taxes shown on the invoice. A purchased slot may be unconnected; disconnecting an account alone does not reduce the billed quantity. Training and the number of instalments are separate from the number of slots.
Offers that include a trial provide 7 days, with a payment card required. Some offers have no trial: check your offer's terms.
Existing customers retain their previously granted commitments, prices and historical rights. The new grid's caps do not automatically replace those rights. If your legacy offer or a proposed change is unclear, ask support to verify your subscription before changing offers.
The sections below describe legacy Starter / Essential / Advanced plans and their historical terms. Do not apply their prices or quotas to a new per-slot offer.
Quick summary
The legacy offers described below include three plans: Starter, Essential and Advanced. Each plan offers different monthly message volume (300, 800 or 1500), number of CRM pipelines and AI Comments quota.
Legacy Novalya plans
Overview
Plan | Messages/month | Monthly price | Annual price |
|---|---|---|---|
Starter | 300 | $49/month | $441/year |
Essential | 800 | $89/month | $801/year |
Advanced | 1500 | $149/month | $1341/year |
Annual savings:
- Annual payment = 25% discount vs monthly
Messages included per plan
Shared Facebook + Instagram message pool
Messages included in your plan correspond to your global monthly quota.
How it works:
- Volume is shared between Facebook AND Instagram
- Single pool for all features (prospecting, CRM, birthdays)
- Recharges on your anniversary date (billing cycle)
Example:
- Essential plan: 800 messages/month
- You can use: 400 on Facebook + 400 on Instagram
- Or: 600 on Facebook + 200 on Instagram
- Or any other combination up to 800 total
CRM pipelines per plan
Number of available pipelines
Plan | CRM Pipelines |
|---|---|
Starter | 3 pipelines |
Essential | 10 pipelines |
Advanced | 25 pipelines |
Important:
- Pipelines are shared between Facebook and Instagram
- You can organize your prospects according to your needs
- Upgrade possible if you need more pipelines
See article: How to create CRM pipeline?
AI Comments per plan
Monthly comments quota
Plan | AI Comments/month |
|---|---|
Starter | 100 comments |
Essential | 200 comments |
Advanced | 500 comments |
How it works:
- Recharges on your anniversary date
- 1 credit = 1 comment generation
- Compatible Facebook and Instagram
See article: How many AI comments according to my plan?
Available add-ons
Extra Social Accounts
If you need additional social accounts beyond your plan limits:
Price:
- $5/month per additional social account pack
- $60/year (10 months for price of 12)
How to buy:
- Go to your profile (bottom left)
- Click User settings
- Billing details tab
- "Add-ons" section
- Click "Buy Now"
Choose right plan
Recommendations by usage
Starter (300 msg/month):
- Perfect for starting
- Occasional usage
- 1-2 campaigns per month
- Small prospect volume
Essential (800 msg/month):
- Regular usage
- Multiple campaigns per month
- Advanced CRM organization (10 pipelines)
- Medium prospect volume
Advanced (1500 msg/month):
- Intensive usage
- Multiple simultaneous campaigns
- Complete CRM organization (25 pipelines)
- Large prospect volume
Test and adjust
See article: How to upgrade my subscription?
FAQ
Do messages carry over to next month?
No. Unused messages don't carry over. Your quota resets on your anniversary date.
Can I change plans mid-subscription?
Yes. Upgrade is immediate. Downgrade must be requested from support and takes effect at end of period.
What happens if I exceed my message quota?
You can't send more messages until next recharge or until upgrade.
Are prices in € or $?
Currency depends on your account at creation and cannot be changed.
Are there other features different by plan?
Main features are identical. Differences are in volumes and quotas (messages, pipelines, AI comments).
Related articles
Updated on: 14/10/2026
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