How does proration work during upgrade?

Reading time: 3 min

Quick summary

During upgrade, Novalya automatically applies proration: you only pay difference between your current plan and new plan, taking into account remaining time on your current period.

Proration principle

You never pay twice

Proration ensures you don't pay twice for same period:

What is calculated:

• Price of your current plan for remaining time
• Price of new plan for same remaining time
• You only pay difference

Case 1: Monthly to monthly upgrade (higher plan)

How it works

You switch from monthly plan to higher monthly plan.

Concrete example:

• You're on Essential at $89/month
• You have 15 days remaining out of 30 in current month
• You switch to Advanced at $149/month

Proration calculation:

1. Advanced price for 15 days: $149 × (15/30) = $74.50
2. Essential price for 15 days: $89 × (15/30) = $44.50
3. Billed proration: $74.50 - $44.50 = $30

Result:

• You pay $30 immediately
• Your renewal date stays same
• At next renewal, you'll pay $149

Diagram

Before upgrade:

• Essential plan: $89/month
• Renewed on 15th of each month

After upgrade on 1st:

• Immediate proration: $30
• New Advanced plan active immediately
• Next renewal: on 15th → $149

Case 2: Annual to annual upgrade (higher plan)

How it works

You switch from annual plan to higher annual plan.

Concrete example:

• You're on Starter at $441/year
• You have 6 months remaining out of 12
• You switch to Essential at $801/year

Proration calculation:

1. Essential price for 6 months: $801 × (6/12) = $400.50
2. Starter price for 6 months (already paid): $441 × (6/12) = $220.50
3. Billed proration: $400.50 - $220.50 = $180

Result:

• You pay $180 immediately
• Your renewal date stays same
• At next renewal, you'll pay $801

Case 3: Monthly to annual upgrade

How it works

You switch from monthly subscription to annual subscription (same plan or higher plan).

Concrete example:

• You're on Essential at $89/month
• You have 20 days remaining out of 30 in current month
• You switch to annual Essential at $801/year

Proration calculation:

1. Annual Essential price: $801
2. Credit for 20 days already paid: $89 × (20/30) = $59.33
3. Billed proration: $801 - $59.33 = $741.67

Result:

• You pay $741.67 immediately
• Your new renewal date = upgrade date + 1 year
• 25% savings vs monthly

Case 4: Upgrade with plan AND period change

How it works

You switch from monthly plan to higher annual plan.

Concrete example:

• You're on Starter at $49/month
• You have 10 days remaining out of 30
• You switch to annual Advanced at $1341/year

Proration calculation:

1. Annual Advanced price: $1341
2. Credit for 10 Starter days already paid: $49 × (10/30) = $16.33
3. Billed proration: $1341 - $16.33 = $1324.67

Result:

• You pay $1324.67 immediately
• New renewal date = upgrade date + 1 year
• Immediate access to 1500 msg/month, 25 pipelines, 500 AI comments

Renewal date after upgrade

Two situations

Upgrade to higher plan (same period):

• Monthly → Higher monthly: Date stays same
• Annual → Higher annual: Date stays same

Upgrade with period change:

• Monthly → Annual: New date = upgrade date
• Example: Upgrade on February 26 → renewal on February 26 following year

Check your proration

Where to see amount

During upgrade:

1. Select new plan
2. Proration amount displays before validation
3. Validate payment

You see:

• Total price of new plan
• Credit for time already paid
• Final amount to pay (proration)

FAQ

Is proration automatic?

Yes, it's calculated and applied automatically during upgrade.

Can I choose not to have proration?

No, proration is mandatory to avoid double payments.

What happens if I upgrade just before renewal?

Proration will be very low (few days only). You'll pay almost full price of new plan.

Does proration also work for add-ons?

Proration applies only to main plans, not to add-ons.

Can I get refund instead of proration?

No. System only works by credit/proration for upgrades.

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Updated on: 01/09/2026