• What are Novalya plans and their limits?

  Novalya offers 3 plans: Starter, Pro, Business. Different message volumes, CRM pipelines and AI Comments quotas. Complete comparison guide.Featured

• How to upgrade my Novalya subscription?

  Upgrade your plan directly from Novalya space. Immediate effect with automatic proration. Access to new limits and features right away.Featured

• How does proration work during upgrade?

  Novalya applies automatic proration during upgrade. You only pay difference between plans for remaining time. Complete calculation guide.Featured

• How to request downgrade and what happens if I lose features?

  Downgrade via support, takes effect at period end. What happens with pipelines, messages, and AI Comments limits. Complete preparation guide.Featured

• How to cancel my Novalya subscription?

  Cancel via support. No refund but access kept until end of paid period. Data deletion after term. Complete cancellation process guide.Featured

• Where to find my invoices and download payment documents?

  Find and download invoices from Novalya space Invoice section. Complete history, PDF format ready for accounting. VAT self-assessment info.Featured

• How to change my payment card (add, remove, backup card)?

  Manage payment cards: add, remove, set primary and secondary backup cards. Security features and recommendations for automatic renewals.Featured

• Why did my payment fail and what to do?

  Payment failure causes: expired card, limit reached, bank refusal. Quick solutions, specific problems and backup card recommendations.Featured