• How to solve Novalya Chrome extension problems?

  Procedure solves 90% of technical problems. Step-by-step guide from simplest to most complex solutions. Complete debugging walkthrough.Featured

• Why doesn't Novalya button appear on Facebook or Instagram?

  Troubleshooting guide when Novalya buttons don't appear. Check browser, extension, sessions and specific cases. Quick diagnostic checklist.Featured

• Why doesn't my campaign start (prospecting, CRM or birthdays)?

  Campaign won't start troubleshooting: unfinalized settings, Chrome closed, inactive session, Meta restriction or invalid source identified.Featured

• Why aren't my messages sending?

  Messages not sending causes: inactive session, Chrome closed, Meta restriction, consecutive errors or depleted quota. Complete solutions.Featured

• Why does Novalya stop during campaign?

  Campaign stops troubleshooting: Chrome closed, disconnected session, Meta restriction, consecutive failures or depleted source. Solutions guide.Featured

• What to do if Facebook or Instagram asks for security verification?

  Meta security verification guide. How to complete verification, what to do with Novalya during process, and gradual restart after validation.Featured

• Novalya troubleshooting: solve most common problems (quick guide)

  Quick diagnostic guide for common problems. 30-second checklist then choose symptom for detailed solution. Complete troubleshooting reference.Featured

• Why did I get duplicate messages?

  In short: it's almost always due to a slow computer or a slow connection. A few simple steps fix the vast majority of cases. 💻 Why it happens When the computer struggles (an older Windows or Mac) or the internet connection is slow, sending can sometimes get duplicated. These aren't duplicates intended by Novalya. 🛠️ What fixes 9 out of 10 cases Restart your computer — we do it too rarely; it clears the accumulated cache that slows everything down. *Close other apps and tabsFew readers

• Why is Novalya slow / why does it lag?

  In short: slowness almost always comes from the computer or an out-of-date Chrome — rarely from Novalya itself. 💻 Give your computer room to breathe Novalya works directly inside Chrome: if your machine is busy with lots of other things, everything slows down. Close unnecessary apps and tabs, and above all restart your computer — that's often enough. 🔄 Keep Chrome up to date Novalya is optimized for the latest versions of Google Chrome, which updates very often. An out-of-date ChromeFew readers

• Why doesn't Novalya find any new prospects?

  In short: it's almost always fixed by relaunching Novalya cleanly. And if it persists, it's often on our side — we'll handle it, you don't have to dig. 🔄 1. Relaunch Novalya cleanly Nine times out of ten this is enough. Log out of Novalya (LOGOUT button) then log back in, disable and re-enable the extension in Chrome, reconnect your Facebook or Instagram account, then reload the page and run a new test. 👥 2. Check your source A source (group, post, follower list) only returns proFew readers

• I can't log into my Novalya account, what should I do?

  Most login issues are solved by resetting your password from app.novalya.com with the email used at purchase — including if you've never set one before.Few readers