Novalya Help Center
  • English
  • French
Go to website
Back
Articles on:Troubleshooting
No description

Categories

  • Getting Started
  • Facebook Prospecting
  • Instagram Prospecting
  • CRM / Pipelines / Tags
  • AI Comments
  • Automated Birthdays
  • Meta Security
  • Billing & Subscription
  • Troubleshooting
  • How to solve Novalya Chrome extension problems?
    Procedure solves 90% of technical problems. Step-by-step guide from simplest to most complex solutions. Complete debugging walkthrough.Featured
  • Why doesn't Novalya button appear on Facebook or Instagram?
    Troubleshooting guide when Novalya buttons don't appear. Check browser, extension, sessions and specific cases. Quick diagnostic checklist.Featured
  • Why doesn't my campaign start (prospecting, CRM or birthdays)?
    Campaign won't start troubleshooting: unfinalized settings, Chrome closed, inactive session, Meta restriction or invalid source identified.Featured
  • Why aren't my messages sending?
    Messages not sending causes: inactive session, Chrome closed, Meta restriction, consecutive errors or depleted quota. Complete solutions.Featured
  • Why does Novalya stop during campaign?
    Campaign stops troubleshooting: Chrome closed, disconnected session, Meta restriction, consecutive failures or depleted source. Solutions guide.Featured
  • What to do if Facebook or Instagram asks for security verification?
    Meta security verification guide. How to complete verification, what to do with Novalya during process, and gradual restart after validation.Featured
  • Novalya troubleshooting: solve most common problems (quick guide)
    Quick diagnostic guide for common problems. 30-second checklist then choose symptom for detailed solution. Complete troubleshooting reference.Featured

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026Novalya Help Center