How do I add a Facebook post to prospect people who interacted?
How do I add a Facebook post to prospect people who interacted?
Reading time: 2 min
Quick summary
You can prospect people who interacted with a Facebook post (likes or comments). To do this, simply click the button directly under the publication.
Where is the button?
Under each compatible Facebook post, you'll see an import button.
📍 Button location
The button is displayed directly under the publication
The button text displays in your Facebook account language:
- French account: Text in French
- English account: Text in English
- Etc.
Button doesn't appear immediately?
If you don't see the button under a post:
🔧 Solutions to try
- Click the post to open it
- Some posts need to be opened in full screen
- Reload the page
- Sometimes the extension needs a few seconds to load
- Verify extension is active
- Novalya icon visible in Chrome
- Extension enabled in
chrome://extensions/
- Refresh Facebook
- Close and reopen the Facebook tab
What types of posts can be used?
Novalya supports several types of Facebook publications:
Post type | Compatible |
|---|---|
Personal profile post | ✅ Yes |
Facebook page post | ✅ Yes |
Group post | ✅ Yes |
Advertisement (sponsored post) | ✅ Yes |
Facebook Reel | ✅ Yes |
Simple rule: As long as the button is visible under the post, it's compatible with Novalya.
What happens when I click the button?
📋 Addition process
When you click the button:
- Post is registered as source in Novalya
- Post URL saved
- Available interaction type identified
- No message is sent at this stage
- You're only adding a source
- Prospecting starts only when you launch a campaign
- No profile is stored immediately
- Profiles who interacted aren't downloaded
- Scan happens when launching campaign
💡 Advantage: Interactions stay up to date. When you launch your campaign, Novalya scans people who interacted at that moment.
Important: interaction type choice
When configuring your campaign, you'll need to choose the type of interaction to target.
⚠️ One interaction per campaign
Interaction type | Description |
|---|---|
Likes only | Prospect people who liked the post |
Comments only | Prospect people who commented on the post |
Important: It's not possible** to prospect likes AND comments simultaneously on the same campaign.
💡 Solution to target both:
- Create two separate campaigns**:
- Campaign 1: Targets likes
- Campaign 2: Targets comments
Verifying successful addition
Once the post is added:
✅ Visual confirmation
- Post appears in your Novalya sources list
- Post URL is displayed
- You can now create a campaign on this source
Prospecting strategies by interaction type
💙 Prospecting LIKES
Advantages:
- Generally higher volume
- People interested in the topic
- Low but targeted engagement
Ideal for:
- Educational or informative posts
- Value content
- Blog articles
💬 Prospecting COMMENTS
Advantages:
- Stronger engagement
- More active people
- Generally better response rate
Ideal for:
- Posts with questions
- Debates or discussions
- Advice requests
Usage examples
Example 1: Fitness coach
Targeted post: "5 mistakes blocking your weight loss"
- 250 likes
- 45 comments
Strategy:
- Campaign 1: Target the 45 comments (strong engagement)
- Campaign 2: Target the 250 likes (volume)
Example 2: Marketing consultant
Targeted post: "How I doubled my revenue in 6 months"
- 180 likes
- 32 comments asking for advice
Strategy:
- Priority: Target the 32 comments (explicit request)
How many posts can I add?
📊 Limits
There is no limit to the number of posts you can add in Novalya.
Recommendation:
- Add all posts relevant to your prospecting
- Test different post types (educational, questions, testimonials)
- Identify which posts generate best response rates
Common problems
❌ Button never appears
Possible causes:
Cause | Solution |
|---|---|
Extension not active | Check in |
Account not connected | Reconnect Facebook in Novalya |
Incompatible post | Some very old posts may not be supported |
❌ "Cannot access interactions"
Cause: You don't have access to likes or comments list (private post, blocked page).
Solution:
- Verify you can see likes/comments manually
- If it's a page post, make sure you follow the page
FAQ
Are interactions stored in Novalya?
No. Only the post itself is registered. Profiles who interacted are scanned only when launching campaign, ensuring always up-to-date data.
Can I add a post from a page I don't manage?
Yes, as long as the post is public and you can see interactions. The button will appear under all compatible posts, whether yours or not.
How long does interaction scanning take?
Depends on number of interactions:
- Small post (< 100 interactions): few seconds
- Medium post (100-1000 interactions): 1-2 minutes
- Large post (> 1000 interactions): 3-5 minutes
Scanning happens automatically when launching campaign.
Can I prospect the same people multiple times?
Yes, but it's not recommended. Novalya keeps a history of contacted people to avoid duplicates. You can force re-sending, but this risks being perceived as spam.
Are reactions other than "Like" counted?
Yes. All Facebook reactions (Like, Love, Haha, Wow, Sad, Angry) are considered "likes" for prospecting.
Related articles
- How to configure a campaign from a Facebook post?
- How to add a Facebook group?
- How to launch a prospecting campaign?
Still stuck?
If you don't see the button or encounter an issue:
📧 Email: support@novalya.com
🎫 Ticket Center: Available from your Novalya space
Average response time: Less than 2 hours during business days
Updated on: 27/03/2026
Thank you!