How do I update the Novalya Chrome extension?

Reading time: 2 min

Quick summary

When a new version of the extension is available, a notification appears directly on your Novalya dashboard. The update is done manually from the Chrome extensions page.

How do I know an update is available?

When a new version is published:

🔔 Automatic notification

• A pop-up appears on the Novalya platform
• An explanatory video is available to guide you
• A direct link redirects you to the Chrome extensions page

You're automatically informed when an important update is available.

Method 1: Update from Novalya dashboard (recommended)

📋 Guided procedure

1. Open your Novalya dashboard

• Log in at app.novalya.com

2. A pop-up appears

• "New version available"
• Explanatory video included

3. Click "Update"

• You're redirected to the Chrome extensions page

4. Follow the Chrome steps

• Enable Developer mode
• Click "Update"
• Chrome automatically updates the extension

✅ Update complete!

Method 2: Manual update from Chrome

If you want to manually check for updates:

🔧 Manual procedure

1. Open Google Chrome

2. Access extensions

• Click the puzzle piece icon (🧩) at top right
• Or type in address bar: chrome://extensions/

3. Enable Developer mode

• Switch at top right of the page

4. Click "Update"

• Button located at top left
• Chrome will update all installed extensions, including Novalya

✅ The Novalya extension is now up to date.

Why is "Developer mode" necessary?

💡 Explanation

The "Update" button only appears when Developer mode is enabled.

Important: This is the normal process recommended by Google Chrome to force manual extension updates.

Developer mode only allows:

• Displaying the "Update" button
• Forcing check for new versions

It doesn't modify how the extension works.

Why is it important to keep the extension updated?

Novalya updates provide:

✅ Continuous improvements

Meta regularly updates Facebook and Instagram. Our updates ensure Novalya remains compatible with these changes.

Check installed version

To know which version of Novalya you're using:

📋 Procedure

1. Open chrome://extensions/
2. Find Novalya in the list
3. Version is displayed under the name (e.g., "Version 2.1.5")

Common update problems

❌ "Update" button doesn't appear

Cause: Developer mode is not enabled.

Solution: Enable the "Developer mode" switch at top right of the chrome://extensions/ page

❌ "Update failed"

Cause: Unstable internet connection.

Solution:

1. Check your internet connection
2. Wait a few minutes
3. Click "Update" again

❌ Extension doesn't work after update

Rare cause: Conflict or incomplete installation.

Solution:

1. Completely uninstall the extension
2. Restart Chrome
3. Reinstall the extension from Novalya dashboard

Automatic vs manual updates

🔄 Default Chrome behavior

Chrome updates extensions automatically in the background, but this can take several hours or even days.

⚡ Manual update (recommended)

When Novalya publishes an important update, we notify you so you can update immediately without waiting for Chrome's automatic update.

Advantage: Immediate access to fixes and new features.

FAQ

Should I update every notification?

Yes, it's recommended. Updates often contain important fixes or adaptations to Facebook/Instagram changes.

Are my ongoing campaigns affected?

No. Ongoing campaigns continue normally after update. No interruption.

Will I lose my data after updating?

No. All your data (contacts, campaigns, messages) is stored on the Novalya platform, not in the extension. The update doesn't affect anything.

How long does an update take?

Less than 30 seconds. Chrome automatically downloads and installs the new version.

Can I refuse an update?

Technically yes, but strongly discouraged. Old versions may stop working if Meta changes Facebook/Instagram.

Related articles

• How to install the Novalya Chrome extension?
• Which browsers can I use Novalya on?
• Why does Chrome need to stay open?

Update not working?

If you're having difficulties:

📧 Email: support@novalya.com

🎫 Ticket Center: Available from your Novalya space

Average response time: Less than 2 hours during business days

Updated on: 27/03/2026