How do I install the Novalya Chrome extension?
How do I install the Novalya Chrome extension?
Reading time: 2 min
Quick summary
Novalya works exclusively via a Google Chrome extension. Installation is done directly from your Novalya dashboard in a few clicks.
Step 1: Access installation from your dashboard
📋 Procedure
- Log into your Novalya space
- Go to app.novalya.com
- Click the "Install extension" button
- Visible on your dashboard
- You're redirected to the Chrome Web Store
- Official Novalya extension page
Step 2: Install the extension on Google Chrome
🔧 Installation in 2 clicks
- Click "Add to Chrome"
- Blue button visible on the page
- Confirm installation
- A confirmation pop-up appears
- Click "Add extension"
- Extension adds automatically
- Installation in seconds
✅ Installation complete! Return to your Novalya dashboard.
Step 3: Verify extension is active
Once installation is complete, return to your Novalya dashboard.
✅ Visual confirmation
You'll see the status:
"Extension active" ✅
This confirms that:
- Installation is correctly done
- Extension communicates properly with the platform
- You can now connect your Facebook/Instagram accounts
Important prerequisite: Google Chrome only
⚠️ Required browser
Novalya works only with Google Chrome.
We don't guarantee operation on other browsers (Edge, Brave, Opera, Firefox, Safari).
💡 For optimal use:
- Use the latest version of Google Chrome
- Keep Chrome updated
See article: Which browsers can I use Novalya on? →
Configuration required for use
For Novalya campaigns to work correctly after installation:
✅ What must stay active
Element | Required |
|---|---|
Chrome | ✅ Open (can be minimized) |
Facebook/Instagram | ✅ Logged in in a tab |
Computer | ✅ On |
Internet connection | ✅ Active |
💡 Important: Chrome must stay open during your campaigns, but you can:
- Minimize the window
- Use other applications
- Lock your screen
See article: Why does Chrome need to stay open? →
Common installation problems
❌ "Add to Chrome" button is grayed out
Cause: You're not using Google Chrome.
Solution: Download and install Google Chrome from google.com/chrome
❌ "Extension active" doesn't appear on dashboard
Possible cause: Extension wasn't properly installed or is disabled.
Solution:
- Open Chrome → Menu (3 dots) → Extensions → Manage extensions
- Verify "Novalya" appears in the list
- If present but disabled, enable it
- If absent, reinstall from Chrome Web Store
❌ Error message during installation
Cause: Chrome Web Store temporarily inaccessible or internet connection.
Solution:
- Check your internet connection
- Wait a few minutes
- Try installation again
Next steps after installation
Once the extension is installed and active:
🚀 Next steps
- Connect your Facebook account
- Connect your Instagram account (optional)
- Do a warm-up if recent account
FAQ
Is the extension free?
The Chrome extension itself is free to install. You need an active Novalya subscription to use it.
Do I need to reinstall the extension regularly?
No. Once installed, the extension updates automatically via the Chrome Web Store. You don't have to do anything.
Does the extension work on Chromebook?
Yes, if you use Google Chrome on ChromeOS. The extension works normally.
Can I use Novalya without installing the extension?
No. The Chrome extension is mandatory for Novalya to work. It's what automates actions on Facebook and Instagram.
Does the extension slow down Chrome?
No. The Novalya extension is optimized and only activates on Facebook and Instagram. Minimal impact on performance.
Related articles
- Which browsers can I use Novalya on?
- How to update the Chrome extension?
- How to connect Facebook to Novalya?
- Why does Chrome need to stay open?
Still stuck?
If you're having installation difficulties:
📧 Email: support@novalya.com
🎫 Ticket Center: Available from your Novalya space
Average response time: Less than 2 hours during business days
Updated on: 27/03/2026
Thank you!