How do I add a Facebook group in Novalya?
How do I add a Facebook group in Novalya?
Reading time: 2 min
Quick summary
To prospect from a Facebook group, you must first add the group in Novalya. Members are not imported immediately: the scan happens only when launching the campaign.
Step 1: Open the Facebook group
📋 Procedure
- Go to the Facebook group page you want to use
- Open the group in Chrome
- Locate the import button
- Under the group name, you'll see the button:
- "Import members"
- Click the button
- A window opens with import options
Step 2: Choose the type of members to display
A window opens with two options:
1️⃣ All members
Description:
- Displays all group members
- Access to all available profiles in the group
When to use:
- Small groups (< 1000 members)
- Broad prospecting without specific targeting
2️⃣ Members with things in common (Recommended ✅)
Description:
- Only displays members who have common elements with you:
- Mutual friends
- Similar interests
- Shared connections
Why it's recommended:
- ✅ More targeted prospecting
- ✅ More natural messages
- ✅ Better response rate
- ✅ Fewer spam reports
When to use:
- Large groups
- First prospecting in a group
- Looking for qualified prospects
Important: members are not imported immediately
🔍 How does import work?
When you add a group in Novalya:
Step | What happens |
|---|---|
Group addition | Group is registered in Novalya |
Storage | Members are not stored in the platform |
Scan | Happens only when launching campaign |
Filters | Apply during scan (gender, keywords, etc.) |
💡 Advantage: Data stays always up to date. When you launch a campaign, Novalya scans current group members at that moment.
Public groups vs private groups
📊 Operating differences
Group type | Access conditions |
|---|---|
Public group | ✅ Can be added without being a member |
Private group | ⚠️ You must be a group member |
For a private group:
- Join the group first
- Wait for approval of your request
- Then add it in Novalya
Verifying successful addition
Once the group is added, you'll see:
✅ Visual confirmation
- Group appears in your Novalya group list
- Group name is displayed
- You can now create a campaign on this group
Next step: launch a campaign
Once the group is added, you can:
🚀 Campaign configuration
- Configure your message
- Create variants to avoid repetition
- Choose your filters
- Gender
- Profile keywords
- Recent activity
- Set interval
- Boost, Normal, Cautious, or Secure
- Launch campaign
- Member scan begins
- Sending starts according to your settings
See article: How to launch a prospecting campaign? →
Common problems
❌ "Import members" button doesn't appear
Possible causes:
Cause | Solution |
|---|---|
Extension not active | Verify Novalya extension is enabled in Chrome |
Wrong browser | Make sure you're using Google Chrome |
Page not loaded | Reload the group page |
Account not connected | Reconnect your Facebook account in Novalya |
❌ "Cannot access members"
Cause: Private group you're not a member of.
Solution:
- Join the Facebook group
- Wait for approval
- Try adding the group in Novalya again
❌ Group won't add
Cause: Connection error or group restriction.
Solution:
- Check your internet connection
- Refresh the group page
- Verify you have access to group members
- Try again
How many groups can I add?
📊 Limits
There is no limit to the number of groups you can add in Novalya.
Recommendation:
- Add all groups relevant to your prospecting
- Organize them by niche or theme
- Test different groups to identify most performing ones
FAQ
Are group members stored in Novalya?
No. Only the group itself is registered. Members are scanned only when you launch a campaign, ensuring always up-to-date data.
Can I add a group I'm not a member of?
Yes, if it's a public group. For private groups, you must be a member.
How long does member scanning take?
Depends on group size:
- Small group (< 500 members): few seconds
- Medium group (500-5000 members): 1-2 minutes
- Large group (> 5000 members): 3-5 minutes
Scanning happens automatically, you don't have to do anything.
Can I remove an added group?
Yes. You can delete a group from your list at any time in Novalya settings.
Do filters apply during scanning?
Yes. Filters (gender, keywords, etc.) you configure in your campaign automatically apply during group member scanning.
Related articles
- How to launch a Facebook prospecting campaign?
- How to use prospecting filters?
- How to connect Facebook to Novalya?
Still stuck?
If you don't see the "Import members" button or encounter an issue:
📧 Email: support@novalya.com
🎫 Ticket Center: Available from your Novalya space
Average response time: Less than 2 hours during business days
Updated on: 27/03/2026
Thank you!