> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.novalya.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Which browsers can I use Novalya on? # Which browsers can I use Novalya on? **Reading time:** 3 min --- ## Quick summary Novalya officially works on Google Chrome. Some Chromium-based browsers may allow extension installation, but only Google Chrome usage is officially supported. --- --- ## Officially compatible browser ✅ Novalya is developed and optimized for: Google Chrome (latest version) This is the **only browser** for which compatibility and technical support are guaranteed. **Why Chrome only?** - Specific development for Chrome - Regular testing and optimization - Complete technical support in case of issues - Guaranteed updates **💡 Recommendation:** Download the latest version at [google.com/chrome](https://www.google.com/chrome) --- --- ## Browsers that can install the Chrome extension Some **Chromium-based** browsers (the open-source engine behind Chrome) allow installation of extensions from the Chrome Web Store. Common Chromium browsers list | Browser | Installation possible | Official support | |---------|----------------------|------------------| | **Brave** | ✅ Yes | ⚠️ Not guaranteed | | **Microsoft Edge** | ✅ Yes | ⚠️ Not guaranteed | | **Opera** | ✅ Yes | ⚠️ Not guaranteed | | **Vivaldi** | ✅ Yes | ⚠️ Not guaranteed | | **Arc Browser** | ✅ Yes | ⚠️ Not guaranteed | | **Chromium** | ✅ Yes | ⚠️ Not guaranteed | The Novalya extension **can be installed** on these browsers via the Chrome Web Store. --- --- ## ⚠️ Important to understand about alternative browsers Even though installation is technically possible: What is NOT guaranteed ❌ **Compatibility**: Some features may not work ❌ **Specific development**: No code optimized for these browsers ❌ **Technical support**: Intervention only if the issue also exists on Chrome 🛠️ Support process If you encounter a bug on **Brave, Edge, Opera, Vivaldi** or others: 1. Our team verifies if the bug also exists on **Google Chrome** 2. **If yes** → Priority fix 3. **If no** → No fix (issue specific to alternative browser) **In case of malfunction, you may be asked to test on Google Chrome before any analysis.** --- --- ## Incompatible browsers ❌ Novalya **does not work** on: | Browser | Reason | |---------|--------| | **Firefox / Mozilla** | Different engine (Gecko), no Chrome extensions | | **Safari** | Apple extension system only | | **Internet Explorer** | Obsolete and unsupported | | **Tor Browser** | Based on Firefox, incompatible | These browsers use different architectures and do not support Chrome extensions. --- --- ## How do I check if my browser is compatible? Simple 2-step test 1. **Open the Chrome Web Store**: [chrome.google.com/webstore](https://chrome.google.com/webstore) 2. **Search for "Novalya"** and observe the result: - ✅ **"Add to Chrome" button visible** → Compatible - ❌ **Error message or grayed out button** → Incompatible --- --- ## Does Novalya work on all operating systems? Yes, as long as you use a compatible browser (Google Chrome recommended). Compatibility by system | System | Compatible | Recommended browser | |--------|------------|---------------------| | **Windows** (10, 11) | ✅ Yes | Google Chrome | | **macOS** (10.14+) | ✅ Yes | Google Chrome | | **Linux** (Ubuntu, Debian, Fedora) | ✅ Yes | Google Chrome or Chromium | | **ChromeOS** | ✅ Yes | Built-in Chrome | --- --- ## 📱 Can I use Novalya on mobile (phone/tablet)? **No.** Novalya requires: - A computer (Windows, Mac, Linux) - A **desktop browser** (Chrome, Edge, Brave...) Why not on mobile? Chrome extensions don't work on: - ❌ Chrome mobile (Android/iOS) - ❌ Safari mobile (iPhone/iPad) - ❌ Facebook/Instagram mobile apps Mobile browser architecture doesn't support desktop extensions. --- --- ## Recommendation for stable usage For optimal Novalya usage: ✅ Ideal configuration - **Use Google Chrome** (latest version) - **Keep browser updated** (automatic updates) - **Avoid conflicting extensions** (aggressive ad blockers, in-browser VPNs) - **Keep Chrome open** during your campaigns ⚠️ To avoid - Modified browsers or "lite" versions - Outdated Chrome versions (< 2 years old) - Too many installed extensions (slowdowns) --- --- ## FAQ **Can I use multiple browsers at the same time with Novalya?** Yes, but you must install the extension on each browser. **Warning:** Only use one browser at a time** to avoid conflicts. Completely close one before opening the other. **Is Brave as secure as Chrome for Novalya?** Yes. Brave is based on Chromium and works very well. Brave even adds additional privacy protections. If you prefer Brave for privacy reasons, you can use it without major issues. **Why isn't Novalya available on Firefox or Safari?** Chrome and Firefox extensions use **different architectures**. Developing for Firefox would require rebuilding the extension entirely. We focus on the Chromium ecosystem which represents **over 70% of users**. **Does the Novalya extension slow down my browser?** No. Novalya is optimized to use minimal resources. The extension only activates when you're on Facebook or Instagram. Typical impact: ~50-100 MB of RAM, negligible on a modern computer. **Do I need to keep Chrome open while Novalya works?** Yes, **Chrome must stay open** with Facebook/Instagram open in a tab. You can minimize the window but don't close it. [Learn more →](/en/article/why-does-google-chrome-need-to-stay-open-while-using-novalya-195z4qp) --- --- ## Related articles - [Why does Chrome need to stay open during usage?](/en/article/why-does-google-chrome-need-to-stay-open-while-using-novalya-195z4qp) - [How do I connect my Facebook account to Novalya?](/en/article/how-do-i-connect-my-facebook-account-to-novalya-rrwveq) - [How do I connect my Instagram account to Novalya?](/en/article/how-do-i-connect-my-instagram-account-to-novalya-1dft59y) --- --- ## Browser compatibility issue? Our team helps you resolve installation and compatibility issues. The fastest route is to open a ticket from your Novalya workspace: your account is already identified there, so we have nothing to ask you for in order to find your subscription. | [Open a ticket from your Novalya workspace](https://app.novalya.com) (open the ticket center from the help menu) You can also write to **support@novalya.com**. In that case, include the email address of your account and, if you can, a screenshot of what you see on screen: that is what lets us answer correctly the first time.