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# How do I install the Novalya Chrome extension?

# How do I install the Novalya Chrome extension?

**Reading time:** 2 min

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## Quick summary

Novalya works exclusively via a Google Chrome extension. Installation is done directly from your Novalya dashboard in a few clicks.

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## Step 1: Access installation from your dashboard

📋 Procedure

1. **Log into your Novalya space**
   - Go to [app.novalya.com](https://app.novalya.com)

2. **Click the "Install extension" button**
   - Visible on your dashboard

3. **You're redirected to the Chrome Web Store**
   - Official Novalya extension page

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## Step 2: Install the extension on Google Chrome

🔧 Installation in 2 clicks

1. **Click "Add to Chrome"**
   - Blue button visible on the page

2. **Confirm installation**
   - A confirmation pop-up appears
   - Click "Add extension"

3. **Extension adds automatically**
   - Installation in seconds

✅ **Installation complete!** Return to your Novalya dashboard.

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## Step 3: Verify extension is active

Once installation is complete, return to your Novalya dashboard.

✅ Visual confirmation

You'll see the status:

**"Extension active"** ✅

This confirms that:
- Installation is correctly done
- Extension communicates properly with the platform
- You can now connect your Facebook/Instagram accounts

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## Important prerequisite: Google Chrome only

⚠️ Required browser

Novalya works **only with Google Chrome**.

We don't guarantee operation on other browsers (Edge, Brave, Opera, Firefox, Safari).

**💡 For optimal use:**
- Use the latest version of Google Chrome
- Keep Chrome updated

[See article: Which browsers can I use Novalya on? →](/en/article/which-browsers-can-i-use-novalya-on-1m2b6x3)

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## Configuration required for use

For Novalya campaigns to work correctly after installation:

✅ What must stay active

| Element | Required |
|---------|----------|
| **Chrome** | ✅ Open (can be minimized) |
| **Facebook/Instagram** | ✅ Logged in in a tab |
| **Computer** | ✅ On |
| **Internet connection** | ✅ Active |

**💡 Important:** Chrome must stay open during your campaigns, but you can:
- Minimize the window
- Use other applications
- Lock your screen

[See article: Why does Chrome need to stay open? →](/en/article/why-does-google-chrome-need-to-stay-open-while-using-novalya-195z4qp)

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## Common installation problems

❌ "Add to Chrome" button is grayed out

**Cause:** You're not using Google Chrome.

**Solution:** Download and install Google Chrome from [google.com/chrome](https://www.google.com/chrome)

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❌ "Extension active" doesn't appear on dashboard

**Possible cause:** Extension wasn't properly installed or is disabled.

**Solution:**
1. Open Chrome → Menu (3 dots) → Extensions → Manage extensions
2. Verify "Novalya" appears in the list
3. If present but disabled, enable it
4. If absent, reinstall from Chrome Web Store

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❌ Error message during installation

**Cause:** Chrome Web Store temporarily inaccessible or internet connection.

**Solution:**
1. Check your internet connection
2. Wait a few minutes
3. Try installation again

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## Next steps after installation

Once the extension is installed and active:

🚀 Next steps

1. **Connect your Facebook account**
   - [See complete guide →](/en/article/how-do-i-connect-my-facebook-account-to-novalya-rrwveq)

2. **Connect your Instagram account** (optional)
   - [See complete guide →](/en/article/how-do-i-connect-my-instagram-account-to-novalya-1dft59y)

3. **Do a warm-up** if recent account
   - [See warm-up guide →](/en/article/how-to-do-effective-warm-up-with-novalya-on-facebook-or-instagram-1od706r)

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## FAQ

**Is the extension free?**

The Chrome extension itself is free to install. You need an active Novalya subscription to use it.

**Do I need to reinstall the extension regularly?**

No. Once installed, the extension updates automatically via the Chrome Web Store. You don't have to do anything.

**Does the extension work on Chromebook?**

Yes, if you use Google Chrome on ChromeOS. The extension works normally.

**Can I use Novalya without installing the extension?**

No. The Chrome extension is mandatory for Novalya to work. It's what automates actions on Facebook and Instagram.

**Does the extension slow down Chrome?**

No. The Novalya extension is optimized and only activates on Facebook and Instagram. Minimal impact on performance.

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## Related articles

- [Which browsers can I use Novalya on?](/en/article/which-browsers-can-i-use-novalya-on-1m2b6x3)
- [How to update the Chrome extension?](/en/article/how-do-i-update-the-novalya-chrome-extension-1w2da1n)
- [How to connect Facebook to Novalya?](/en/article/how-do-i-connect-my-facebook-account-to-novalya-rrwveq)
- [Why does Chrome need to stay open?](/en/article/why-does-google-chrome-need-to-stay-open-while-using-novalya-195z4qp)

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## Still stuck?

If you're having installation difficulties:

📧 **Email:** support@novalya.com  
🎫 **Ticket Center:** Available from your Novalya space

Our team aims to reply within 24 hours on business days.