> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.novalya.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How do I add an Instagram post to prospect people who interacted? # How do I add an Instagram post to prospect people who interacted? **Reading time:** 2 min ## Quick summary You can prospect people who interacted with an Instagram post (likes or comments). To do this, simply click the button directly under the publication. --- ## Where is the button? Under each compatible Instagram post, you'll see an import button. ### Button location **The button is displayed directly under the Instagram publication.** The button text displays in your Instagram account language: - French account: Text in French - English account: Text in English - Etc. --- ## Button doesn't appear immediately? If you don't see the button under a post: ### Solutions to try **Step 1: Click the post to open it** - Some posts need to be opened in full screen **Step 2: Reload the page** - Sometimes the extension needs a few seconds to load **Step 3: Verify extension is active** - Novalya icon visible in Chrome - Extension enabled in `chrome://extensions/` **Step 4: Refresh Instagram** - Close and reopen the Instagram tab --- ## What types of posts can be used? Novalya supports several types of Instagram publications: | Post type | Compatible | |-----------|-----------| | **Personal profile post** | Yes | | **Professional page post** | Yes | | **Instagram Reel** | Yes | | **Carousel (multiple images)** | Yes | || As long as the button is visible under the post, it's compatible with Novalya. --- ## What happens when I click the button? ### Addition process When you click the button: **1. Post is registered as source in Novalya** - Post URL saved - Available interaction type identified **2. No message is sent at this stage** - You're only adding a source - Prospecting starts only when you launch a campaign **3. No profile is stored immediately** - Profiles who interacted aren't downloaded - Scan happens when launching campaign | Advantage: Interactions stay up to date. When you launch your campaign, Novalya scans people who interacted at that moment. ### Update interactions (resynchronization) Posts evolve: new likes and comments are added over time. **Example:** - Post added after 30 minutes: 50 likes - 24 hours later: 120 likes **How to retrieve new interactions?** **Option 1: Manual resynchronization** - Click the **three dots (...)** to the right of the post in Novalya - Select "Synchronize" - Novalya retrieves latest data (new likes, comments) **Option 2: Automatic resynchronization** - Simply launch prospecting on this post - Novalya automatically resynchronizes before starting | To maximize your reach, wait a few days after publication before launching your campaign, or resynchronize regularly to capture new interactions. --- ## Where to find my added Instagram posts? ### Access the list Once the post is added, find it in your Novalya dashboard: **Navigation:** 1. Log in at [app.novalya.com](https://app.novalya.com) 2. Click **Instagram** > **Prospecting** **In the list:** - You see all your added Instagram posts - **Type** column displays "Post" - "Source" column displays the post link > **Example:** > > Type: Post > Source: instagram.com/p/ABC123... > Actions: Settings | Send --- ## Interaction type choice When configuring your campaign, you'll need to choose the interaction type to target. ### One interaction per campaign | Interaction type | Description | |------------------|-------------| | **Likes only** | Prospect people who liked the post | | **Comments only** | Prospect people who commented on the post | ||| It's not possible to prospect likes AND comments simultaneously on the same campaign. ### Solution to target both To prospect both likes and comments: **Create two separate campaigns:** - Campaign 1: Targets post likes - Campaign 2: Targets post comments | Novalya automatically detects duplicates: a person who both liked AND commented will receive only one message. ### Instagram limitation: Hidden likes ||| Some Instagram accounts can hide their likes. In this case, **Novalya can only retrieve 50 likes maximum** on the post. **Important:** This limitation only applies to **posts from other accounts**. On your own posts, you have access to all your likes without limitation. **Why this limitation (other accounts)?** - It's an Instagram restriction, not a Novalya limitation - Instagram only makes 50 likes maximum visible when they're hidden - This limitation doesn't exist on Facebook **Comments are never hidden:** - **All comments always remain visible** - If a post (from another account) has hidden likes, prioritize comment targeting - You access all people who commented | If a post from another account has many likes but you only see a few, prioritize "Comments" targeting to maximize your reach. --- ## Difference with Instagram profiles Instagram follower-list prospecting is **coming soon** and **has not launched on Live**. It is planned for Business. There is no current “Save followers” procedure to follow and no launch date announced in this guide. A future update will describe the procedure and limits at launch. ## Best practices ### Choose the right posts **High-performing posts for prospecting:** - Posts with many recent interactions - Posts in your niche/theme - Posts from competitors or leaders in your sector - Posts from targeted groups/communities **Avoid:** - Too old posts (dated interactions) - Posts unrelated to your offer - Posts with too few interactions ### Optimal timing | Add your posts at the right time to maximize fresh interactions when launching your campaign. --- ## FAQ ### Can I add the same post multiple times? No. Once an Instagram post is added as a source, it's registered in Novalya. You cannot add the same post a second time. | A post can be used for multiple different campaigns, but it's only added once as a source. ### How many posts can I add? There's no limit to the number of posts you can add as sources. ### Does the post need to be public? Yes. Novalya can only access public posts visible on Instagram. ### What happens if the post is deleted? If the post is deleted after adding it, the source will no longer work. Novalya will alert you when launching the campaign. ### Are Instagram stories compatible? No. Only permanent Instagram posts are compatible, not ephemeral stories. --- ## Related articles | [How to configure an Instagram campaign?](/en/article/how-to-configure-and-launch-an-instagram-prospecting-campaign-rrpzk6) | [How to add an Instagram profile as source?](/en/article/how-do-i-add-an-instagram-profile-to-prospect-its-followers-q4lvre) | [What are Instagram sending limits?](/en/article/what-are-message-sending-limits-on-facebook-and-instagram-1yoq3ed) --- || **Need help?** || Our support team is available by email at **support@novalya.com** or via the **[Ticket Center](https://app.novalya.com) (open the ticket center from the help menu)** in your Novalya space. || Our team aims to reply within 24 hours on business days.