> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.novalya.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How do I add a Facebook post to prospect people who interacted? # How do I add a Facebook post to prospect people who interacted? **Reading time:** 2 min --- ## Quick summary You can prospect people who interacted with a Facebook post (likes or comments). To do this, simply click the button directly under the publication. --- --- ## Where is the button? Under each compatible Facebook post, you'll see an import button. 📍 Button location **The button is displayed directly under the publication** The button text displays in your **Facebook account language**: - French account: Text in French - English account: Text in English - Etc. --- --- ## Button doesn't appear immediately? If you don't see the button under a post: 🔧 Solutions to try 1. **Click the post to open it** - Some posts need to be opened in full screen 2. **Reload the page** - Sometimes the extension needs a few seconds to load 3. **Verify extension is active** - Novalya icon visible in Chrome - Extension enabled in `chrome://extensions/` 4. **Refresh Facebook** - Close and reopen the Facebook tab --- --- ## What types of posts can be used? Novalya supports several types of Facebook publications: | Post type | Compatible | |-----------|-----------| | **Personal profile post** | ✅ Yes | | **Facebook page post** | ✅ Yes | | **Group post** | ✅ Yes | | **Advertisement (sponsored post)** | ✅ Yes | | **Facebook Reel** | ✅ Yes | **Simple rule:** As long as the button is visible under the post, it's compatible with Novalya. --- --- ## What happens when I click the button? 📋 Addition process When you click the button: 1. **Post is registered as source** in Novalya - Post URL saved - Available interaction type identified 2. **No message is sent** at this stage - You're only adding a source - Prospecting starts only when you launch a campaign 3. **No profile is stored** immediately - Profiles who interacted aren't downloaded - Scan happens when launching campaign **💡 Advantage:** Interactions stay up to date. When you launch your campaign, Novalya scans people who interacted at that moment. --- --- ## Important: interaction type choice When configuring your campaign, you'll need to choose the type of interaction to target. ⚠️ One interaction per campaign | Interaction type | Description | |------------------|-------------| | **Likes only** | Prospect people who liked the post | | **Comments only** | Prospect people who commented on the post | **Important:** It's not possible** to prospect likes AND comments simultaneously on the same campaign. **💡 Solution to target both:** - Create two separate campaigns**: - Campaign 1: Targets likes - Campaign 2: Targets comments --- --- ## Verifying successful addition Once the post is added: ✅ Visual confirmation - Post appears in your Novalya **sources list** - Post URL is displayed - You can now create a campaign on this source --- --- ## Prospecting strategies by interaction type 💙 Prospecting LIKES **Advantages:** - Generally higher volume - People interested in the topic - Low but targeted engagement **Ideal for:** - Educational or informative posts - Value content - Blog articles --- 💬 Prospecting COMMENTS **Advantages:** - Stronger engagement - More active people - Generally better response rate **Ideal for:** - Posts with questions - Debates or discussions - Advice requests --- --- ## Usage examples Example 1: Fitness coach **Targeted post:** "5 mistakes blocking your weight loss" - 250 likes - 45 comments **Strategy:** - Campaign 1: Target the 45 comments (strong engagement) - Campaign 2: Target the 250 likes (volume) --- Example 2: Marketing consultant **Targeted post:** "How I doubled my revenue in 6 months" - 180 likes - 32 comments asking for advice **Strategy:** - Priority: Target the 32 comments (explicit request) --- --- ## How many posts can I add? 📊 Limits There is **no limit** to the number of posts you can add in Novalya. **Recommendation:** - Add all posts relevant to your prospecting - Test different post types (educational, questions, testimonials) - Identify which posts generate best response rates --- --- ## Common problems ❌ Button never appears **Possible causes:** | Cause | Solution | |-------|----------| | Extension not active | Check in `chrome://extensions/` | | Account not connected | Reconnect Facebook in Novalya | | Incompatible post | Some very old posts may not be supported | --- ❌ "Cannot access interactions" **Cause:** You don't have access to likes or comments list (private post, blocked page). **Solution:** - Verify you can see likes/comments manually - If it's a page post, make sure you follow the page --- --- ## FAQ **Are interactions stored in Novalya?** No. Only the **post itself** is registered. Profiles who interacted are scanned only when launching campaign, ensuring always up-to-date data. **Can I add a post from a page I don't manage?** Yes, as long as the post is public and you can see interactions. The button will appear under all compatible posts, whether yours or not. **How long does interaction scanning take?** Depends on number of interactions: - Small post (< 100 interactions): few seconds - Medium post (100-1000 interactions): 1-2 minutes - Large post (> 1000 interactions): 3-5 minutes Scanning happens automatically when launching campaign. **Can I prospect the same people multiple times?** Yes, but it's not recommended. Novalya keeps a history of contacted people to avoid duplicates. You can force re-sending, but this risks being perceived as spam. **Are reactions other than "Like" counted?** Yes. All Facebook reactions (Like, Love, Haha, Wow, Sad, Angry) are considered "likes" for prospecting. --- --- ## Related articles - [How to configure a campaign from a Facebook post?](/en/article/how-do-i-add-a-facebook-post-to-prospect-people-who-interacted-1uhh8k) - [How to add a Facebook group?](/en/article/how-do-i-add-a-facebook-group-in-novalya-13zptpl) - [How to launch a prospecting campaign?](/en/article/how-to-configure-and-launch-a-facebook-prospecting-campaign-on-novalya-1a0i976) --- --- ## Still stuck? If you don't see the button or encounter an issue: 📧 **Email:** support@novalya.com 🎫 **Ticket Center:** Available from your Novalya space Our team aims to reply within 24 hours on business days.