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# How do I add a Facebook group in Novalya?

# How do I add a Facebook group in Novalya?

**Reading time:** 2 min

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## Quick summary

To prospect from a Facebook group, you must first add the group in Novalya. Members are not imported immediately: the scan happens only when launching the campaign.

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## Step 1: Open the Facebook group

📋 Procedure

1. **Go to the Facebook group page** you want to use
   - Open the group in Chrome

2. **Locate the import button**
   - Under the group name, you'll see the button:
   - **"Import members"**

3. **Click the button**
   - A window opens with import options

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## Step 2: Choose the type of members to display

A window opens with **two options**:

1️⃣ All members

**Description:**
- Displays all group members
- Access to all available profiles in the group

**When to use:**
- Small groups (< 1000 members)
- Broad prospecting without specific targeting

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2️⃣ Members with things in common (Recommended ✅)

**Description:**
- Only displays members who have common elements with you:
  - Mutual friends
  - Similar interests
  - Shared connections

**Why it's recommended:**
- ✅ More targeted prospecting
- ✅ More natural messages
- ✅ Better response rate
- ✅ Fewer spam reports

**When to use:**
- Large groups
- First prospecting in a group
- Looking for qualified prospects

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## Important: members are not imported immediately

🔍 How does import work?

When you add a group in Novalya:

| Step | What happens |
|------|-------------|
| **Group addition** | Group is registered in Novalya |
| **Storage** | Members are not stored in the platform |
| **Scan** | Happens only when **launching campaign** |
| **Filters** | Apply during scan (gender, keywords, etc.) |

**💡 Advantage:** Data stays always up to date. When you launch a campaign, Novalya scans current group members at that moment.

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## Public groups vs private groups

📊 Operating differences

| Group type | Access conditions |
|------------|------------------|
| **Public group** | ✅ Can be added without being a member |
| **Private group** | ⚠️ You must be a group member |

**For a private group:**
- Join the group first
- Wait for approval of your request
- Then add it in Novalya

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## Verifying successful addition

Once the group is added, you'll see:

✅ Visual confirmation

- Group appears in your Novalya **group list**
- Group name is displayed
- You can now create a campaign on this group

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## Next step: launch a campaign

Once the group is added, you can:

🚀 Campaign configuration

1. **Configure your message**
   - Create variants to avoid repetition

2. **Choose your filters**
   - Gender
   - Profile keywords
   - Recent activity

3. **Set interval**
   - Boost, Normal, Cautious, or Secure

4. **Launch campaign**
   - Member scan begins
   - Sending starts according to your settings

[See article: How to launch a prospecting campaign? →](/en/article/how-to-configure-and-launch-a-facebook-prospecting-campaign-on-novalya-1a0i976)

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## Common problems

❌ "Import members" button doesn't appear

**Possible causes:**

| Cause | Solution |
|-------|----------|
| Extension not active | Verify Novalya extension is enabled in Chrome |
| Wrong browser | Make sure you're using Google Chrome |
| Page not loaded | Reload the group page |
| Account not connected | Reconnect your Facebook account in Novalya |

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❌ "Cannot access members"

**Cause:** Private group you're not a member of.

**Solution:**
1. Join the Facebook group
2. Wait for approval
3. Try adding the group in Novalya again

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❌ Group won't add

**Cause:** Connection error or group restriction.

**Solution:**
1. Check your internet connection
2. Refresh the group page
3. Verify you have access to group members
4. Try again

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## How many groups can I add?

📊 Limits

There is **no limit** to the number of groups you can add in Novalya.

**Recommendation:**
- Add all groups relevant to your prospecting
- Organize them by niche or theme
- Test different groups to identify most performing ones

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## FAQ

**Are group members stored in Novalya?**

No. Only the **group itself** is registered. Members are scanned only when you launch a campaign, ensuring always up-to-date data.

**Can I add a group I'm not a member of?**

Yes, if it's a **public group**. For private groups, you must be a member.

**How long does member scanning take?**

Depends on group size:
- Small group (< 500 members): few seconds
- Medium group (500-5000 members): 1-2 minutes
- Large group (> 5000 members): 3-5 minutes

Scanning happens automatically, you don't have to do anything.

**Can I remove an added group?**

Yes. You can delete a group from your list at any time in Novalya settings.

**Do filters apply during scanning?**

Yes. Filters (gender, keywords, etc.) you configure in your campaign automatically apply during group member scanning.

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## Related articles

- [How to launch a Facebook prospecting campaign?](/en/article/how-to-configure-and-launch-a-facebook-prospecting-campaign-on-novalya-1a0i976)
- [How to use prospecting filters?](/en/article/how-to-use-keyword-filters-in-facebook-groups-inclusion-exclusion-13jspdw)
- [How to connect Facebook to Novalya?](/en/article/how-do-i-connect-my-facebook-account-to-novalya-rrwveq)

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## Still stuck?

If you don't see the "Import members" button or encounter an issue:

📧 **Email:** support@novalya.com  
🎫 **Ticket Center:** Available from your Novalya space

Our team aims to reply within 24 hours on business days.
