> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.novalya.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Can I connect multiple Instagram accounts on Novalya? # Can I connect multiple Instagram accounts on Novalya? **Reading time:** 2 min --- ## The new Workspace and your current space This section applies **when the new Workspace is available in your account**. It does not mean that your subscription or data has already been migrated. If you still see the legacy space, use its functions and your current terms; do not delete accounts to force a transition. The new Workspace can contain multiple accounts from the same platform. To use several Facebook accounts simultaneously, each needs **its own Chrome profile or browser environment**; two tabs in one profile are not two independent sessions. The same rule applies to Instagram. The actual session depends on the browser profile. Before starting an action, check that the account open on the social network matches the account selected in Novalya. An inactive or expired session must be restored for sending and synchronization. A purchased slot and a connected account are different things. The number of billed slots follows your subscription; disconnecting an account alone does not reduce that number. Disconnecting and deleting are separate actions: do not assume that disconnecting removes your data or cancels your subscription. Your subscription, price and previously granted historical rights remain preserved. The new Starter / Pro / Business grid caps purchased slots at 5 / 10 / 15; those caps do not automatically remove historical rights. **The retained instructions below concern the legacy Novalya space.** They do not describe the new Workspace's multi-account capabilities or tag organization. --- ## Quick summary No. Only one Instagram account can be connected per Novalya account. --- --- ## Why this limitation? Each Instagram account has: - Its own activity history and Meta reputation - Its own **CRM data** (contacts, tags, statuses) - Its own audience and followers - Its own reputation with Meta To ensure data consistency and system stability, Novalya associates **one Instagram account** per environment. 🔒 Technical principle Each Novalya account = One isolated environment with: - 1 Instagram account (optional) - Distinct CRM data - Separate prospecting history --- --- ## What happens if I try to connect another account? If you connect a new Instagram account to your existing Novalya account: ⚠️ Deleted data **All data linked to the old account will be deleted:** - ✅ Complete Instagram CRM history - ✅ Prospect tags and statuses - ✅ Pipeline stages - ✅ History of contacted people - ✅ Conversations and tracking **What is kept:** - ✅ Your saved messages in the library (templates) 🔄 Complete restart You restart with a **clean environment** linked to the new Instagram account. --- --- ## Solutions for managing multiple Instagram accounts Option 1: Switch accounts (disconnect/reconnect) You can disconnect and reconnect another account at any time. **Advantages:** - ✅ Free (single subscription) - ✅ Technically simple **Disadvantages:** - ❌ Loss of old account data with each change - ❌ Starting from scratch on new account - ❌ No simultaneous prospecting possible **Ideal for:** Testing different accounts or very occasional use of a second account. --- Option 2: Create multiple Novalya accounts (recommended) If you regularly manage **2+ Instagram accounts**, create multiple Novalya accounts. | Need | Solution | |------|----------| | **2 Instagram accounts** | 2 separate Novalya subscriptions | | **3+ Instagram accounts** | 3+ separate Novalya subscriptions | **Advantages:** - ✅ Each account works independently - ✅ No data loss - ✅ Simultaneous prospecting possible - ✅ No risk of confusion **Disadvantages:** - ❌ Cost: one subscription per account **💰 Multi-account discount available:** Contact support to get volume pricing** from 3+ Novalya subscriptions. --- --- ## Common multi-account use cases Example 1: Marketing agency You manage **3 different clients'** Instagram accounts. **Recommended solution:** - 3 Novalya accounts (one per client) - Billing: 3 × monthly subscription with agency discount **Advantage:** Complete separation of client data, no risk of mixing. --- Example 2: Influencer with personal + business account You have: - A personal Instagram account (lifestyle) - A business Instagram account (coaching/sales) **Recommended solution:** - Novalya account 1 → Personal account - Novalya account 2 → Business account **Advantage:** Separate prospecting, different targeting, no interference. --- Example 3: Multi-brand e-commerce You manage **2 different** e-commerce brands on Instagram. **Recommended solution:** - 2 separate Novalya accounts - Completely separate campaigns and audiences --- --- ## FAQ **How many times can I switch Instagram accounts?** Technically, **as many times as necessary**. However, avoid changing **multiple times per day** (suspicious behavior for Meta). Maximum recommended: 1-2 changes per week. **Is there a discount for multiple Novalya subscriptions?** Yes. Contact support to get **volume pricing** from 3+ subscriptions. Agencies and professionals benefit from special conditions. **Does my data stay separate between Novalya accounts?** Yes. Each Novalya account is **completely independent**: campaigns, contacts, statistics, everything is separate. Impossible to mix data. **Can I manage multiple accounts from the same Chrome?** Yes, but install the extension in different **Chrome profiles** to avoid conflicts. Chrome allows creating multiple distinct user profiles. **Can I have Instagram on one Novalya account and another Instagram on a second account?** Yes. If you have 2 separate Novalya accounts, you can connect a different Instagram account on each. This is precisely the recommended solution for managing multiple Instagram accounts. --- --- ## Related articles - [How to switch Instagram accounts?](/en/article/what-happens-if-i-change-my-instagram-account-on-novalya-1vj1cw8) - [How to connect Instagram to Novalya?](/en/article/how-do-i-connect-my-instagram-account-to-novalya-1dft59y) - [Can I connect multiple Facebook accounts?](/en/article/can-i-connect-multiple-facebook-accounts-on-novalya-1fqofk9) --- --- ## Multi-account or pricing questions? Our team advises you on the best configuration for your situation. The fastest route is to open a ticket from your Novalya workspace: your account is already identified there, so we have nothing to ask you for in order to find your subscription. | [Open a ticket from your Novalya workspace](https://app.novalya.com) (open the ticket center from the help menu) You can also write to **support@novalya.com**. In that case, include the email address of your account and, if you can, a screenshot of what you see on screen: that is what lets us answer correctly the first time.